Terms of service

These Terms of Service govern access to and use of fanormk.shop, including all products, content, features, customer accounts, purchases, and services offered through the website.

By visiting the website, creating an account, submitting information, or placing an order, the user agrees to these Terms of Service and the policies referenced in them.

1. Online Store

fanormk.shop operates an online retail store hosted through Shopify.

Shopify provides the e-commerce platform that enables us to display products, process orders, manage customer accounts, and provide store functionality.

These Terms apply to all website visitors, customers, account holders, and other users.

2. Eligibility

By using the website, the user confirms that they:

• Have reached the age of majority in their province, territory, state, or country of residence; or
• Are using the website with the authorization and supervision of a parent or legal guardian.

Users must have the legal capacity to enter into a binding purchase contract.

3. Acceptance of Terms

Accessing or using any part of fanormk.shop constitutes acceptance of these Terms.

A user who does not agree with these Terms must not use the website or place an order.

Additional policies, including our Privacy Policy, Shipping Policy, and Return and Refund Policy, form part of these Terms.

4. Customer Accounts

Customers may be permitted to create an account.

Customers are responsible for:

• Providing accurate and current information;
• Maintaining the confidentiality of login credentials;
• Restricting unauthorized access to their account;
• Reviewing account activity; and
• Informing us promptly of suspected unauthorized access.

We may suspend or terminate an account where we reasonably believe it is associated with fraud, abuse, unauthorized activity, or a violation of these Terms.

5. Product Information

We make reasonable efforts to describe products accurately.

However:

• Colours may vary because of lighting, photography, manufacturing differences, or device settings;
• Measurements may have reasonable tolerances;
• Packaging may change;
• Product specifications may be updated; and
• Minor differences that do not materially affect ordinary use may occur.

Customers should review the complete product description and any available sizing or compatibility information before ordering.

6. Availability

All products are subject to availability.

Adding a product to a cart does not reserve it.

We may limit quantities, discontinue products, correct inventory information, or cancel an unavailable product.

If a paid product becomes unavailable, we will offer an appropriate alternative where acceptable or issue a refund for the unavailable product.

7. Prices and Currency

Product prices are displayed on fanormk.shop and confirmed during checkout.

The applicable currency will be displayed during checkout.

Prices may change without advance notice, but a price change will not normally affect an order already accepted, except where there is an obvious pricing error or where required by law.

Applicable sales taxes, duties, or other government-imposed charges will be displayed, collected, or otherwise handled as required.

Free standard shipping is provided in accordance with our Shipping Policy.

8. Pricing and Content Errors

The website may occasionally contain pricing, description, availability, promotional, or technical errors.

If an obvious material error affects an order, we may:

• Contact the customer for instructions;
• Correct the error before fulfilment;
• Offer the customer the option to proceed under corrected terms; or
• Cancel and refund the affected order.

We will not knowingly rely on a minor error to avoid an otherwise valid order.

9. Orders and Contract Formation

Submitting an order is an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

An order is accepted when we confirm fulfilment, dispatch the products, or otherwise expressly accept the order.

We may decline or cancel an order where reasonably necessary because of:

• Product unavailability;
• A material pricing or description error;
• Suspected fraud;
• Payment authorization failure;
• Address or identity verification failure;
• Quantity restrictions;
• Legal or regulatory restrictions;
• Shipping limitations; or
• Violation of these Terms.

If a paid order is cancelled, the applicable payment will be refunded.

10. Payment

Customers must provide complete and accurate billing and payment information.

Payments are processed through Shopify or other authorized payment providers displayed during checkout.

The customer authorizes the applicable payment provider to charge the total amount confirmed during checkout.

We may delay fulfilment while payment, identity, address, or fraud-prevention checks are completed.

11. Promotions and Discounts

Promotions, discount codes, coupons, and special offers:

• Are subject to their stated terms;
• May have eligibility or quantity restrictions;
• May expire;
• May not be combined unless expressly permitted;
• Have no cash value; and
• May be cancelled if obtained or used through fraud, error, automation, manipulation, or abuse.

A promotional offer does not require us to continue offering the same price or discount after the promotion ends.

12. Shipping and Delivery

Shipping is governed by our Shipping Policy.

fanormk.shop provides free standard shipping. Estimated delivery is generally 15 to 20 business days after dispatch.

Delivery times are estimates and may be affected by circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

13. Returns and Refunds

Eligible products may be returned within 30 calendar days after delivery in accordance with our Return and Refund Policy.

Products generally must be unused, unworn, unwashed, unaltered, and returned with their original tags, accessories, and packaging.

Mandatory remedies for defective, unsafe, misrepresented, or incorrectly supplied products remain unaffected.

14. Order Cancellation

Cancellation requests should be sent to info@fanormk.shop as soon as possible.

We cannot guarantee cancellation after processing or fulfilment has begun.

If an order cannot be cancelled, the customer may request a return after delivery, subject to our Return and Refund Policy.

15. Reviews and User Content

Customers may be permitted to submit reviews, photographs, feedback, comments, or other content.

The customer confirms that submitted content:

• Is accurate based on their genuine experience;
• Does not infringe another person’s rights;
• Does not contain unlawful, defamatory, abusive, threatening, discriminatory, deceptive, or obscene material;
• Does not contain malware or malicious code; and
• Does not include another person’s personal information without authorization.

By submitting content, the customer grants fanormk.shop a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, translate, publish, display, and distribute the content for store operation, customer service, marketing, and promotional purposes, subject to applicable privacy law.

We may moderate or remove user content that violates these Terms.

16. Prohibited Uses

Users must not use fanormk.shop:

• For unlawful, fraudulent, deceptive, or abusive purposes;
• To violate intellectual property, privacy, publicity, or other legal rights;
• To submit false payment, identity, account, or delivery information;
• To distribute malware, viruses, or harmful code;
• To interfere with website security or operation;
• To scrape, copy, harvest, or extract information through unauthorized automated means;
• To attempt unauthorized access to accounts, systems, or data;
• To submit fraudulent reviews, claims, returns, or chargebacks;
• To impersonate another person;
• To harass or threaten others; or
• To violate applicable law.

We may restrict access, cancel orders, or close accounts associated with prohibited activity.

17. Intellectual Property

The website and its original content, design, graphics, logos, text, layout, and functionality are owned by, licensed to, or lawfully used by fanormk.shop.

Users receive a limited, revocable, non-transferable right to access the website for personal and non-commercial shopping purposes.

No intellectual property right is transferred to the user.

18. Third-Party Services

The website may use or link to third-party services, including Shopify, payment providers, carriers, analytics providers, advertising platforms, and social media services.

Third-party services are governed by their own terms and policies.

We are not responsible for independent third-party services except to the extent responsibility cannot legally be excluded.

19. Privacy

Personal information is handled in accordance with our Privacy Policy.

By using the website, customers acknowledge that information may be processed by Shopify and other authorized service providers involved in providing the requested services.

20. Website Availability

We aim to keep the website available and functioning, but uninterrupted access is not guaranteed.

We may suspend, restrict, update, or discontinue any part of the website for maintenance, security, operational, legal, or technical reasons.

21. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its general content are provided on an “as available” basis.

We do not guarantee that:

• Access will always be uninterrupted;
• Every technical error will be corrected immediately;
• Every product will remain available;
• Website content will always be free from minor errors; or
• The website will meet every user’s individual requirements.

This section does not exclude warranties, conditions, guarantees, or consumer rights that cannot legally be excluded.

22. Limitation of Liability

To the maximum extent permitted by applicable law, fanormk.shop will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses resulting from website use or a transaction.

Where liability cannot be excluded, it will be limited only to the extent legally permitted.

Nothing in these Terms excludes liability for fraud, wilful misconduct, or any liability or consumer remedy that cannot legally be excluded.

23. Indemnification

To the extent permitted by law, a user agrees to compensate fanormk.shop for reasonable losses, claims, liabilities, and expenses resulting from:

• The user’s unlawful conduct;
• The user’s material violation of these Terms;
• Fraudulent activity;
• Infringement of another person’s rights; or
• Misuse of the website.

This section does not apply to losses caused by fanormk.shop or to liability that cannot legally be transferred.

24. Suspension and Termination

We may suspend or terminate access where a user materially violates these Terms or creates a reasonable security, fraud, legal, or operational risk.

Obligations that by their nature should continue after termination will remain effective, including payment obligations, intellectual property provisions, limitations of liability, and dispute-related provisions.

25. Severability

If a provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect.

26. No Waiver

Failure to enforce a provision immediately does not waive the right to enforce that provision later.

A waiver is effective only when clearly communicated by an authorized representative.

27. Entire Agreement

These Terms and the policies referenced in them constitute the entire agreement concerning use of fanormk.shop and purchases made through the website, except for any additional terms expressly agreed in writing.

28. Governing Law

These Terms are governed by applicable Canadian federal law and the applicable laws of the province or territory connected with the transaction.

Nothing in these Terms requires a consumer to give up mandatory rights or protections available in their province or territory.

29. Changes to These Terms

We may update these Terms to reflect changes in our services, policies, technology, business practices, or legal obligations.

Updated Terms will be posted on fanormk.shop with a revised effective date.

Changes will apply prospectively unless applicable law requires otherwise.

30. Contact Information

Questions about these Terms may be sent to:

Business name: fanormk.shop
Website: fanormk.shop
Email: info@fanormk.shop